Who Do We Sell To?

Payne's Beauty Supply sells retail to the public on this website. Even though we sell to the public, some professional products are sold only to licensed beauticians and barbers. Also, if you are a licensed cosmetologist, beautician or barber, some Affirm, KeraCare, Straight Request, Bronner Bros. Professional and Hair Hero Elite products are offered at discounted prices once you request access to our Salon and Stylist Price List and you are approved to access our special Salon Order Form.

Contact Us

Phone: 434-295-2660

Shipping Information

Shipping Rates

USPS or Ground:
Shipping is $9.95 (United States Only)

Next Day Air:

2nd Day Air:
$39.95 (Up To Two Pounds)

3 Day Select Residential:
$29.95 (Up To Two Pounds)

Business days in transit from Virginia

Our Policies

PLEASE NOTE: ALL HAIR SALES ARE FINAL is not responsible for typos on this website. We gladly accept returns and exchanges, provided they are returned within 14 days of delivery date. All returned items are subject to a 20% restocking fee. Please note that original shipping charges are non-refundable. There are no refunds on any items that had been used or does not have its original packaging. To qualify for a refund, All items must be returned unused and in their original condition, including the original packaging and containers, documentation, warranty cards, manuals, all accessories. Any electrical appliance that has been opened/used, and the seal of the electrical cord has been untied - the return will not be honored and there will be no refund issued. We will refund your money to the credit card or PayPal account you used to purchase your item. Due to Health Department Regulations, we can not accept returns on the following products: hair brushes, nail polish, make-up / cosmetics, hair extensions, hair pieces, wigs or any item that touches the hair, skin or scalp. Please note that we can refund shipping costs only if the return is a result of our error. We provide no refunds for unauthorized items returned to us. All merchandise being returned must be authorized before you return it, and must be arranged within 14 days of receiving your order. Unauthorized returns and returned items that do not meet our guidelines become the property of Paynes Beauty Supply and will be disposed of.

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